Contact Zelva — Organic Products Support Pakistan | Get in Touch
We Are Here — Always
At Zelva, customer support is not an afterthought. It is a core part of who we are. Whether you have a question about which product suits your family best, need an update on your order, or simply want to share your experience, we want to hear from you.
Reach us through any of the channels below. We are real people, not bots, and we respond because we genuinely care.
WhatsApp — Fastest Response
+92 [XXX] [XXXXXXX]
WhatsApp is our primary support channel. Message us anytime during business hours, and our team typically responds within 1-2 hours. It is the fastest way to get answers about products, orders, or anything else.
Available: Monday to Saturday, 10:00 AM — 7:00 PM
hello@zelva.pk
Prefer email? We respond to all email inquiries within 24-48 business hours. For order-related queries, please include your order number in the subject line.
Phone
+92 [XXX] [XXXXXXX]
Available: Monday to Saturday, 10:00 AM — 6:00 PM
Business Hours
• Monday to Saturday: 10:00 AM — 7:00 PM
• Sunday: Closed
• Public Holidays: Closed (orders are processed the next business day)
Location
Lahore, Pakistan
We currently operate online and deliver nationwide across Pakistan. Walk-in is not available — all orders are placed and processed through zelva.pk or via WhatsApp.
How Can We Help You?
• Choosing the right organic product for your specific need
• Order placement, modification, or cancellation
• Delivery tracking and updates
• Returns, exchanges, and refund processing
• Bulk and wholesale inquiries
• Feedback, reviews, and complaints
• Media, influencer, and brand collaboration inquiries
Wholesale and Bulk Orders
Are you a retailer, distributor, pharmacy, organic store, or salon owner interested in stocking Zelwa products? We welcome wholesale partnerships across Pakistan.
Email us at hello@zelva.pk with the subject line 'Wholesale Inquiry' and include your business name, city, and the products you are interested in. Our team will respond with our full wholesale catalogue, pricing, and minimum order requirements.
Collaborations and Partnerships
Are you a content creator, blogger, or brand looking to collaborate with Zelva? We love working with people who are genuinely passionate about organic living. Reach out at hello@zelva.pk with the subject line 'Collaboration.'
Follow Zelwa
Stay connected for organic living tips, behind-the-scenes content, product launches, exclusive offers, and real customer results.
• Instagram: @ZelvaPK
• Facebook: Zelva Pakistan
• TikTok: @ZelvaPK