Shipping & Delivery — Zelva Organic Products Pakistan | Fast Nationwide Delivery

We Deliver Everywhere in Pakistan

From the streets of Karachi to the mountains of Gilgit Zelva reaches you. We have partnered with Pakistan's most reliable courier services to make sure your organic products arrive safely, on time, and in perfect condition, wherever you are in the country.

Delivery Timeframes

Lahore:

1-2 business days

Major Cities — Karachi, Islamabad, Rawalpindi, Peshawar, Faisalabad, Multan, Sialkot, Gujranwala:

2-3 business days

All Other Cities, Towns, and Districts Across Pakistan:

3-5 business days

Business days are Monday to Saturday, excluding public holidays. Orders placed before 2:00 PM are processed the same day. Orders placed after 2:00 PM are processed the following business day.

Delivery Charges

Standard Delivery — Nationwide:

Rs. 200 flat rate. Delivered anywhere in Pakistan by our trusted courier partners.

Free Delivery:

All orders of Rs. 2,000 or above qualify for FREE delivery. No discount code needed — the free delivery is applied automatically when your cart reaches the threshold.

Our Courier Partners

We work with Pakistan's most trusted courier services to ensure reliable, trackable delivery:

•       TCS

•       Leopards Courier

•       PostEx

Your parcel is always handled by professionals and can be tracked in real time.

Order Tracking

Once your order has been dispatched, you will receive:

•       An SMS with your tracking number and courier information

•       A WhatsApp message with a direct tracking link

•       An email confirmation if your email address was provided at checkout

You can track your order directly through the courier's website. Alternatively, WhatsApp us your order number at +92 [XXX] [XXXXXXX] and our team will provide an instant update.

Packaging

Every Zelva order is packed with care. We use secure packaging to prevent leakage, damage, or breakage during transit. We are also committed to minimizing packaging waste and are working towards fully eco-conscious packaging materials — because our respect for nature does not stop at our ingredients.

Important Notes

•       Delivery timelines may extend slightly during Eid holidays, public holidays, or severe weather events

•       Remote or rural areas may occasionally experience slightly longer delivery windows than stated

•       If your order is significantly delayed, please contact us and we will investigate and advocate on your behalf with the courier

•       Zelva is not liable for delays caused by courier companies after dispatch however, we will always work to resolve delivery issues quickly and fairly